Gaming should be a source of entertainment, not addiction. 8899 believes every player has the right to understand their own limits and play safely. Our responsible gaming program is here to help you stay in control at all times.
Our commitment
8899 places the mental well-being and financial safety of every player as its highest priority.
Key Features
We are more than a gaming platform — we are a partner in your safety.
Set a daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded.
Set a limit on how long you play in a single session. You will receive an automatic reminder when your time is up.
Take a cooling-off break of 24 hours to 30 days. Your account will be inaccessible during this time.
If you feel you are losing control over your gaming, use self-exclusion to close your account for 6 months to 5 years.
You can review your gaming history, win/loss statistics, and spending details at any time.
If you are feeling addicted or overwhelmed, our support team will guide you towards specialist help.
Responsible gaming means enjoying gaming while staying fully in control — financially, mentally, and in terms of time. At 8899, responsible gaming is central to our philosophy. We want every player to experience gaming as something enjoyable, not a source of stress.
Online gaming can be a lot of fun, but for some people it can develop into an addiction. Research shows that a small proportion of regular players may reach a point where gaming begins to affect their lives negatively. 8899's responsible gaming program is designed to prevent this from happening and to provide support when it is needed.
8899's responsible gaming program includes personalised limit-setting, self-assessment tools, and direct access to specialist support when needed. We believe building a healthy gaming culture is a responsibility we all share.
Ask yourself these questions. If you answer yes to more than one, consider seeking help:
| Questions | Risk Level |
|---|---|
| Spending beyond your budget? | ⚠ High Risk |
| Playing more to recover losses? | ⚠ High Risk |
| Hiding your gaming from family or friends? | ⚠ Moderate Risk |
| Feeling restless or irritable when you are not playing? | ⚠ Moderate Risk |
| Finding it hard to focus on work or studies? | ⚠ Moderate Risk |
| Tried to stop gaming but cannot? | ⚠ High Risk |
| Cutting back on sleep or meals to play more? | ⚠ Keep Watch |
8899 gives you the tools to stay in control of your gaming experience by setting a range of personal limits. These can be easily managed from your account settings.
Set a daily limit on how much BDT you deposit.
Set a cap on your total spending over seven days.
Allocate a fixed portion of your monthly budget for gaming.
Set a maximum time limit for continuous play.
Reducing a limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period — this is designed to prevent impulsive decisions.
Self-exclusion is the most powerful responsible gaming tool available. If you feel you need a complete break from gaming, follow these steps:
Contact the 8899 support team via Live Chat or email to request self-exclusion.
6 months, 1 year, 3 years, or 5 years — choose the exclusion period that suits your needs.
Your identity will be verified for security purposes. Your account will then be locked for the specified period.
Once self-exclusion is active, logging in or opening a new account will not be possible. You may reapply after the period ends.
Responsible gaming is not about giving up gaming — it is about enjoying it even more. Follow the tips below to keep gaming fun at all times:
How healthy is your gaming?
* This is a sample chart for illustration purposes only. Your actual experience may vary.
8899 is an adults-only gaming platform. No one under the age of 18 may register or play. We verify age at the point of registration and investigate any accounts that raise concern.
Our advice to parents:
If gaming is causing you problems, you do not have to face it alone. The 8899 support team is available 24/7, seven days a week. Our responsible gaming specialists will assist you with complete confidentiality.
Click the chat icon at the bottom right of the site. Average response time is 2 minutes.
Email us about any responsible gaming concern and we will get back to you within 24 hours.
If you need professional help with addiction, consult a mental health specialist. Let your family and loved ones know — they can be your greatest source of support.
Frequently Asked Questions
Start safe
Join 8899 today and use our responsible gaming tools to enjoy a safe and fun experience.